Contact Us

The MSR Group

Tel: 01284 826012
Fax: 01284 826015
info@msrservice.co.uk

The Old Workshop,
Gents Lane, Shimpling,
Bury St Edmunds,
Suffolk IP29 4HP

The MSR Service

Started in 1996 to fill the gap left by so many of the large supply companies, for a comprehensive, maintenance service for all types and makes of multi sensory equipment and environments.

The MSR Service has now firmly established itself as the market leader for both reliability and customer satisfaction.

Offering countrywide coverage we are able to carry out repairs on ALL types and makes of multi sensory equipment, from single bubble tubes or projectors through to fully interactive sensory environments.

Using our own in house engineers and technicians, equipped to the very highest standards and with years of experience behind us we are the obvious choice.

From one off emergency visits for urgent repairs and breakdowns through to regular safety checks and maintenance visits or service contracts.

Click here to contact us for a quote

Bubble Tubes

Bubble Tubes are one of the most popular items in any multi sensory environment, also one of the most problematic and time consuming for staff to maintain.

With the regular draining/cleaning and refilling it soon becomes a chore and
one which is easily forgotten.

Waterbeds

What is waterbed conditioner?
It is a method of stabilizing the water within your waterbed, so there is no risk of bacterial or algae growth. It also helps to maintain the level of plasticizer* in the vinyl. (*Plasticizer controls the suppleness of the vinyl mattress).

With regular care your waterbed will last for years. Most manufacturers recommend that regular top up of conditioner every 6 months.
When was yours last done?

Heaters

Your water heater works for an average of 8736 hours per year.
When was yours last checked or replaced?

Service Details – Electrical Equipment

Bubble Tubes

Drain and thoroughly clean tube, removing all dirt and algae. Service and check air pump and pipes, inspect electrical items including non-return valve and connections. Clean and refurbish colour wheel.

Projectors

Strip down and clean internally, check all accessories and wheels.

Fibre Optic Harnesses

Untangle, clean and soak with professional cleaner, check and repair split and frayed ends.

Light Sources

Strip down and thoroughly clean all internal parts, check colour wheels for discolouration or warping.

Switching Systems and all other Electrical items

Strip down where possible, safety inspection, check, clean and service.




Burnt Colour Wheel




Internal Transformer



Light Source